Commonly Asked Questions We Get Asked Almost Everyday! 
(Remember, there are NO dumb questions...please keep them coming and we'll add them here so everyone will benefit! )

1. How long does it usually take to build a website?
   
   The entire process takes 4 to 6 weeks for 5 to 10 pages, but can actually take less if you are well-prepared. You need to have your logo in an electronic format (.eps is preferred but not required), images ready for the web and text written and ready to send to the designer (we provide a writer with all our custom designs if you need help). Also, be prepared to give us your time within the next 4 to 6 weeks so you are available to review designs and make changes as needed within a reasonable amount of time. We like to work with our clients as a team to get the best product out there. This will really help the process move along quickly.
   
2. What will the site cost?
   
   Our sites start at $500.00 and can go up from there depending on things like how many pages your site needs, if you want to use a eCommerce Shopping Cart or Content Management System like Wordpress or if you want animation in your design. We have been building websites since 1998 and will be able to get you a fixed price once we have a conversation about your needs because we have the experience to know exactly how many hours a project will take.
   
3. Do you have images we can use?
   
   Yes, we can provide stock photos from a number of sources to help your site tell "your story" in a visual way. After all, that is what the Internet is all about. The more appealing the pictures, the better the website.
   
4. Will I have a say in the design itself?
   
   Many creative marketing projects get underway without a clear sense of expectations between a company's marketing and organizational leadership, and the creative folks (whether in-house or freelance) delivering it. The result? An extended and expensive creative development process with many revisions – not to mention chewed-up nails, bruised egos and depleted momentum. We start each project by having our clients fill out a Creative Brief which gives us a direction to go in and we involve the client in every step of the process. The more input the customer has, the better the project will be and the clearer our direction.
   
5. Do you provide hosting?
   
   We provide hosting through one of the most successful hosting companies in the country. We have worked with them for over 7 years, after owning our ownin-house servers for 5 years and they provide a 99.9% uptime. We also provide email addresses using your own domain and a web-based email system or you can use Outlook, Mac Mail or any 3rd party software to get your email. Our relationship with our hosting company allows us to streamline our hosting through one company for our clients and we also give our clients 30 minutes of maintenance/changes at no charge each month. Be wary of companies who just pass through your hosting to a cheaper company. Hosting is the lifeblood of your site and if your site is down, so are your profits.
   
6. Can I use my own web hosting?
   
   Absolutely! We work well with any hosting company out there and can upload your site in seconds.
   
7. Do you own the site when it's done?
   
   No. We turn over the copyright and all rights to images to you once you've made your final payment and/or contract period is met. You can take the site and host it wherever you please.
   
8. Can I update my own site?
   
   Yes, however you need a HTML editor and have experinces in website editing.
   
   For those who are time-challenged, we offer 30 minutes of changes/maintenance at no charge each month with our monthly hosting plan. We guarantee a 48 hour turnaround once we have agree on the changes.
   
9. Can I get a copy of the site when its completed?
   
   Believe it or not, this is the one question people NEVER ask and should! You should ALWAYS get 2 copies of your website from your web designer--one to keep in a safety deposit box at your local bank and one for to keep near your computer or on a local network. Always, always protect your website and your business!

Please email us with more questions at info@eoyusa.com. We'd love to add them to the list!